Hello 👋
When logging into Meria for the first time, you will be required to complete a KYC.
What is KYC and why is it mandatory?
KYC (“Know Your Customer”) is an identity verification process used to identify our clients.
This procedure is required to comply with current French regulatory requirements. The information collected will remain for the exclusive use of our company.
What are the different KYC levels and required documents?
There are 2 KYC levels: standard KYC and advanced KYC.
💡 You can choose between the two. However, the standard level has limits, and you may need to upgrade to the advanced level if you exceed certain deposit/withdrawal thresholds.
💡 Part of the verification is done via smartphone.
💡 In some situations, advanced KYC may be required.
Standard KYC :
Step 1: start the verification
Go to this page and click on “Start identity verification”.
Step 2: scan the QR code
Use your smartphone and click on “Get a QR code”,
Then scan the QR code displayed with your smartphone.
You will be redirected to DotFile, our KYC verification partner.
Step 3: choose your language
Select your language and click on “Start my verification”.
Step 4: country of residence
Select your country, then click on “Continue my verification”.
💡 In accordance with French and European regulations on anti-money laundering and counter-terrorism financing, residents of certain countries may be refused access to a Meria account.
Step 5: identity document
At this stage, you must upload a photo of your identity document. This can be:
National ID card
Passport
Residence permit
Driver’s licenses are not accepted.
Once the document type is selected, choose the issuing country.
Then click on “Continue my verification” and accept the legal terms.
💡 Your browser may ask for permission to access your phone’s camera—click “Allow”.
You will need to record your document in different ways:
Front side of your document laid flat
Back side of your document laid flat
Step 6: face scan
You will then be asked to scan your face, following the instructions displayed on your smartphone.
Once you reach the data submission page, do not interact with it or close it until you reach the confirmation screen.
🎉 Congratulations, you have completed the standard KYC verification process 🎉
Advanced level:
👉 This level is not mandatory. However, since the standard level has limits, it is recommended if you do not want to be restricted.
👉 If you are wondering why advanced KYC is required in your case, see this article.
👉 You can complete this level either on mobile or desktop.
After completing standard KYC, you will need to provide 2 additional documents:
Proof of address
Proof of source of funds
Step 1: proof of address
Open the verification page, then, in the opened tab, click on “Continue verification”.
Enter your full address:
Address
City
Postal code
Country
Then select your document type and upload it.
Accepted documents include:
Water bill
Electricity bill
Gas bill
Landline/internet bill
⚠ Mobile phone bills are not accepted.
💡 Hosted by a third party or don’t have a document in your name?
Check the “Proof of accommodation” box. You will then need to provide:
Host’s identity document (valid ID)
Host’s proof of address
Accommodation certificate (dated and signed statement from the host)
Once the document is uploaded, click continue. This will close the window.
Step 2: proof of source of funds
You can select the origin of your funds. Depending on your selection, the required documents may vary.
If you select “Salary/pension”, you will be asked to upload your last 3 payslips or your latest tax assessment.
That’s it, your advanced verification is complete!
You will receive an email once your documents have been reviewed 😊
Feel free to contact us via the chat bubble at the bottom right of your screen 😊
See you soon,
The Meria Team